Sales Support Specialist
Company: Aston Carter
Location: Austin
Posted on: January 14, 2026
|
|
|
Job Description:
Job Description Job Description This role is HYBRID in NORTH
AUSTIN. Job Title: Sales Support Specialist Job Description We are
seeking a dedicated Sales Support Specialist to join a global
leader in fuel dispensing, payment processing, and point of sale
technology. The role involves performing various sales support
functions to guide customers through their order needs, ensuring
accuracy in product numbers, discounts, and pricing. You will
update customer records and communicate order details, inquiries,
and deliveries to representatives and sales managers, while also
addressing any customer issues such as late deliveries or quality
defects. Responsibilities Provide initial responses and follow-ups
to customer emails and phone calls. Support customers in placing
orders and requesting changes through established processes.
Collaborate closely with Sales Managers and Customers on
quotations, price exceptions, delivery methods, graphic requests,
and quote conversions. Guide customers through product choices
based on site requirements. Implement, track, and document customer
claims for missing, damaged, or incorrectly shipped items. Develop
a thorough understanding of ordering tools and product literature
for order entry and customer response activities. Assist the sales
team with reporting requests to identify trends and volumes within
various regions or channels. Communicate with Sales Managers
regarding outstanding items that require attention or assistance.
Convey order details to Sales Managers and customers from
acknowledgment to delivery. Collaborate with other departments to
meet or exceed customer expectations. Essential Skills 5 years of
experience in sales support, inside sales, sales administration, or
customer service in a corporate setting. Proficient in customer
service, data entry, sales support, order entry, and Microsoft
Excel and Office. Experience with CRM tools, preferably Salesforce.
Intermediate to advanced knowledge of MS Office applications, VOIP,
ERP & CRM (Oracle preferred). Excellent administrative, clerical,
and record-keeping skills. Strong problem-solving aptitude and
self-motivation. Ability to manage changing and conflicting
priorities effectively. Additional Skills & Qualifications
Bachelor’s degree or equivalent business experience in
account/order management or a customer-facing role. Experience in
customer service, sales, and/or program management is preferred.
Effective interpersonal, verbal, and written communication skills.
Well organized and able to interact under pressure with
professionalism and confidence. Bilingual skills are a plus.
Understanding of import/export compliance, BMS, ISO & EHS
regulatory processes. Work Environment This is a hybrid role with
three days in the office and two days remote. In-office days are
Tuesday through Thursday, with flexibility on days except for
Friday. Job Type & Location This is a Contract to Hire position
based out of Austin, TX. Pay and Benefits The pay range for this
position is $25.00 - $29.00/hr. Eligibility requirements apply to
some benefits and may depend on your job classification and length
of employment. Benefits are subject to change and may be subject to
specific elections, plan, or program terms. If eligible, the
benefits available for this temporary role may include the
following: • Medical, dental & vision • Critical Illness, Accident,
and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax
contributions available • Life Insurance (Voluntary Life & AD&D
for the employee and dependents) • Short and long-term disability •
Health Spending Account (HSA) • Transportation benefits • Employee
Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a hybrid position in Austin,TX. Application
Deadline This position is anticipated to close on Jan 24, 2026.
About Aston Carter: Aston Carter provides world-class corporate
talent solutions to thousands of clients across the globe.
Specialized in accounting, finance, human resources, talent
acquisition, procurement, supply chain and select administrative
professions, we extend the capabilities of industry-leading
companies. We draw on our deep recruiting expertise and expansive
network to meet the evolving needs of our clients and talent
community with agility and excellence. With offices across the
U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of
the Fortune 500. We are proud to be a ClearlyRated Best of
Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all
applications without regard to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law. If you would like to request a reasonable
accommodation, such as the modification or adjustment of the job
application process or interviewing process due to a disability,
please email astoncarteraccommodation@astoncarter.com for other
accommodation options.
Keywords: Aston Carter, Pine Bluff , Sales Support Specialist, Administration, Clerical , Austin, Arkansas
