Clinical Support Assistant
Company: Fresenius
Location: Pine Bluff
Posted on: May 5, 2022
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Job Description:
Location: Pine Bluff, Arkansas, , United StatesJob ID:
63027259Posted: 2022-04-29Position Title: Clinical Support
AssistantCompany Name: FreseniusSector: Other PURPOSE AND SCOPE:
Functions as part of the hemodialysis health care team in providing
safe and effective care for patients under the direct supervision
of a licensed nurse in accordance with FMCNA policies, procedures,
and training and in compliance with regulations set forth by the
corporation, state, and federal agencies. PRINCIPAL DUTIES AND
RESPONSIBILITIES: Patient Care Welcome assigned patients and
inquire as to their well-being since their last treatment. Report
any complaints or observations to the nurse supervisor.Screen
patients/staff as required by the Coronavirus Policy.Perform Nasal
Swab Testing.Collecting nasopharyngeal swab samples.Assists
patients as needed to and from the waiting area.Assures
confidentiality of patient information and medical records.Prepare
lab requisitions for prescribed or stat lab samples according to
laboratory destination.Label appropriately prepare and store lab
samples in accordance with required laboratory
specifications.Ensure collection of lab specimens by appropriate
lab courier.Ensure that all blood spills are immediately cleaned
with appropriate disinfectant according to facility policy.Maintain
environmental integrity and aesthetics ensuring all areas are safe
and clean.Prepare and organize supplies, and equipment to prevent
wastage.Assists with other related duties as assigned such as
answering phones and coordinating patient transportation.Customer
Service Responsible for driving the FMS culture through values and
customer service standards.Accountable for outstanding customer
service to all external and internal customers.Develops and
maintains effective relationships through effective and timely
communication.Takes initiative and action to respond, resolve and
follow up regarding customer service issues with all customers in a
timely manner.Other Duties Collect and organize supplies ensuring
all work areas are restocked appropriatelyReview and restock crash
cart supplies and log/record routinely as directed, and inform
Clinical Manager regarding expired emergency drugsChecks for
expired medications, lab tubes and supplies.Counting and ordering
nonprescription supplies.QAI paperwork as designated by
managerFollows up on referrals and additional appointments needed
from patient appointment. PHYSICAL DEMANDS AND WORKING CONDITIONS :
The physical demands and work environment characteristics described
here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.The work environment is
characteristic of a health care facility with air temperature
control and moderate noise levels. May be exposed to infectious and
contagious diseases/materials.The position provides direct patient
care that regularly involves heavy lifting and moving of patients
and assisting with ambulation. Equipment aids and/or coworkers may
provide assistance. This position requires frequent, prolonged
periods of standing and the employee must be able to bend over. The
employee may occasionally be required to move, with assistance,
machines and equipment of up to 200 lbs., and may lift chemical and
water solutions of up to 30 lbs. up as high as 5 feet. There is a
two-person assist program and material assist devices for the
heavier itemsSUPERVISION: NoneEDUCATION AND REQUIRED CREDENTIALS:
High School Diploma or GED required.EXPERIENCE AND SKILLS: Previous
relevant healthcare experience required.EO/AA Employer:
Minorities/Females/Veterans/Disability/Sexual Orientation/Gender
Identity Fresenius Medical Care North America maintains a drug-free
workplace in accordance with applicable federal and state
laws.PI176647419
Keywords: Fresenius, Pine Bluff , Clinical Support Assistant, Healthcare , Pine Bluff, Arkansas
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