Night Operations Department Supervisor
Company: Lowe's Home Improvement
Location: Pine Bluff
Posted on: January 11, 2021
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Job Description:
What You Will Do All Lowe's associates deliver quality customer
service while maintaining a store that is clean, safe, and stocked
with the products our customers need. As an Night Operations
Department Supervisor, this means:--- Removing barriers, addressing
inefficiencies, and enabling staff to delighting our customers.---
Collaborating with front-end and back-end operations associates to
ensure items are adequately stocked.--- Monitoring use of store
power equipment and coaching employees on safe behaviors and
lifting techniques.The Night Operations Department Supervisor is
primarily responsible for leading and enabling a team of associates
to deliver the best possible customer experience in the store. This
includes coaching and training associates, delegating, following-up
on daily tasks, managing performance, and ensuring adequate
department coverage. The Night Operations Department Supervisor
impacts Lowe's mission daily by planning, scheduling, monitoring,
and successfully implementing all non-selling operations in the
back end and front end of the store, facilitating the store's
ability to provide a superior customer shopping experience and
maximize sales and profitability.To be successful, the Night
Operations Department Supervisor must collaborate and communicate
with other Department Supervisors and Assistant Store Managers to
determine the most effective methods for meeting service,
operations, and safety objectives. The individual in this role must
continuously drive efficiencies and be able to teach others the
skills needed to maintain effective store operations. It is
important that this associate communicate upward to keep management
informed of concerns, issues, recognitions, and morale.The Night
Operations Department Supervisor helps keep our store safe by
conducting safety walks, reporting hazards, training and monitoring
staff, and understanding all safety and lifting requirements.In
addition to the responsibilities summarized above, individuals in
this role may occasionally open or close the store or serve as
manager-on-duty (MOD). Travel Requirements: This role does not
require regular travel; however, this role may need to travel on
occasion to meetings, trainings, or to support neighboring
stores.What We're Looking For--- Hourly Full Time: Generally
scheduled 39 to 40 hours; more hours may be required based on the
needs of the store.--- Requires working overnight shift.---
Physical ability to perform tasks that may require prolonged
standing, sitting, and other activities necessary to perform job
duties.--- Minimally must be able to lift 25 pounds without
assistance; may lift over 25 pounds with or without assistance.What
You Need To SucceedMinimum Qualifications--- High School Diploma or
equivalent and 3 years of experience in a retail environment OR 5
years of experience in a retail environment.--- Experience
providing direction or supervision to teams (with or without direct
report responsibility).--- Experience supporting or participating
in the process of training, mentoring and developing associates.---
Experience working cross-functionally.--- Strong working knowledge
of Microsoft Office.Preferred Qualifications--- Experience
supporting front-end or back-end operations in a retail
environment.--- Experience in customer service role.--- Experience
in a leadership role with direct report responsibility.---
Experience working in the home improvement retail sector.---
Experience working in a fast paced, dynamic retail environment.---
Experience in key carrying role with manager-on-duty
responsibilities.--- Experience using store computer systems
(including but not limited to: Project Tool, Genesis, Sterling,
M2O, Thin Client, etc.).If the state or local municipality requires
a salesperson license for this position, you must either be
licensed or pass the requisite licensing exam within sixty (60)
days of starting employment in this position.#LI-145DBAL
Keywords: Lowe's Home Improvement, Pine Bluff , Night Operations Department Supervisor, Hospitality & Tourism , Pine Bluff, Arkansas
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