Program Manager (Hotels)
Company: American Express Global Business Travel
Location: Little Rock
Posted on: April 24, 2024
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Job Description:
Amex GBT is a place where colleagues find inspiration in travel
as a force for good and - through their work - can make an impact
on our industry. We're here to help our colleagues achieve success
and offer an inclusive and collaborative culture where your voice
is valued.
Ready to explore a career path? Start your journey.
At American Express Global Business Travel (AMEX GBT), we're
powering progress through travel. Our unrivalled choice, value and
experience make us the world's most trusted leader in corporate
travel and events. We have an ambitious internal and external
growth agenda, and we need talented, bright, and driven people to
continue to pave the way.
As Program Manager (Hotels) - Hotels you will play a key role in
the evolution of the Hotel business at Amex GBT. In this role, you
will support the Director of Hotel Commercialisation to Partner
across the whole company, with a particular focus on expanding the
Supplier Management Platform (SMP), an integral prat of this
strategy. If you have a passion for getting complex projects over
the finish line, leading a team of project and product managers, as
well as the attention to detail to spot issues and dependencies
along the way, then this role could be for you.
Key Responsibilities
Establish a program structure that meets the challenges of a
complex global, cross-functional strategic initiative by applying
PMI standards and best practices for project planning, project
controls, monitoring, setting, and managing stakeholder
expectations.
Collaborate with project and product managers to drive a
cross-functional process flow, bringing stakeholders together to
deliver the initiative goal
Develop clear success metrics for the execution of the
initiative
Input into Initiative PMO communications, preparing steering
committee and executive-level materials to effectively communicate
project updates to all levels of organization, adapting the style
to the targeted audience.
Adapt the program delivery to changing prioritization and focus
areas.
Lead proactive identification and mitigation of issues and risks,
leveraging experience to anticipate risks in advance of impacts and
integrating cross-division expertise when identifying mitigation
strategies.
Requirement to Succeed :
Bachelor's degree in a related field; or equivalent related
professional experience.
A qualification in project management e.g. Prince 2, PMI, APM,
PPM.
Experience working with Product teams using agile frameworks.
An analytical, innovative and creative mindset with strong
attention to detail.
Passionate about implementing the Hotel strategy by tackling
complex business challenges, planning and executing strategic
initiatives, and partnering with cross functional teams to drive a
shared agenda.
A minimum of 3 years' experience delivering projects, the ability
to balance multiple priorities in a fast-paced environment across
various teams and time zones, with a strong bias for action.
Strong communicator who can drive cross-company collaboration,
often through storytelling and persuasion, finding the common goal
that brings multiple perspectives together.
Demonstrates a critical understanding of business processes making
recommendations for improvement, sponsoring and staging
workshops/knowledge sessions to leverage insights and
subject-matter experts to overcome challenges
Aptitude to grasp new concepts quickly, process large quantities of
information and make relevant connections to business
implications
Master of project management software such as MS Project,
Smartsheet and MS Office applications for planning, reports,
analysis, and presentations.
Location
United Kingdom - Virtual Location
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day
you do. These include health and welfare insurance plans,
retirement programs, parental leave, adoption assistance, and
more.
Travel perks: get a choice of deals each week from major travel
providers on everything from flights to hotels to cruises and car
rentals.
Develop the skills you want when the time is right for you, with
global tuition assistance, access to over 20,000 courses on our
learning platform, leadership courses, and new job openings
available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every
aspect of our business at GBT. You can connect with colleagues
through our global Inclusion Groups, centered around common
identities or initiatives, to discuss challenges, obstacles,
achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you
and your immediate family.
And much more!
All qualified applicants will receive equal consideration for
employment without regard to age, gender identity (including
pregnancy, childbirth, reproductive health decisions, or related
medical conditions), sexual orientation, race, color, religion,
creed, national origin, disability, veteran status, citizenship or
marital status. It is our policy to maintain an equal-opportunity
environment free from intimidation, harassment or bias for our
candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to
individuals with disabilities. Please, let your recruiter know if
you need an accommodation at any point during the hiring process.
For more details, please consult GBT Recruitment Privacy Statement
(https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/)
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What if I don't meet every requirement? If you're passionate about
our mission and believe you'd be a phenomenal addition to our team,
don't worry about "checking every box;" please apply anyway. You
may be exactly the person we're looking for!
Keywords: American Express Global Business Travel, Pine Bluff , Program Manager (Hotels), Hospitality & Tourism , Little Rock, Arkansas
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here to apply!
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