Team Leader
Company: Schlotzsky's Franchise
Location: Little Rock
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Position Overview: The Team
Leader contributes to the success of the company through assisting
in the daily operations of the restaurant. The Team Leader’s
responsibility is to assist in directing the operation of the
restaurant in the absence of the General Manager and/or Assistant
Manager while maintaining the highest standards of food quality,
service, cleanliness, safety, and sanitation. The Team Leader is
also responsible for handling issues with team members, food
suppliers, and guests directly then escalates them to the General
Manager/Assistant Manager when necessary. Key Areas of
Responsibility: The ability to provide supervision during assigned
shifts. Provides team members, and guests with a positive
experience and atmosphere. Manages both FOH and BOH shift
responsibilities to help manage daily labor controls and costs as
assigned by management. Monitors speed of service to ensure a
positive guest experience. Assists with guest comments and
complaints. Supervises daily shifts to ensure company standards,
product quality, and cleanliness are maintained. Assists in the
ongoing training of team members, including new hires as well as
existing staff to make certain company procedures and processes are
followed. Helps encourage adherence to uniform policy and
standards. Ensures proper cash handling procedures are followed.
Opens and closes the restaurant in the absence of upper management.
All other duties as assigned by management. Job Type : Hourly
Education : High School Diploma or equivalent This is for a
position at a franchised Schlotzsky’s location
Keywords: Schlotzsky's Franchise, Pine Bluff , Team Leader, Hospitality & Tourism , Little Rock, Arkansas