PineBluffRecruiter Since 2001
the smart solution for Pine Bluff jobs

Customer Service (at home) Representative

Company: Mommy Jobs Online
Location: Pine Bluff
Posted on: August 4, 2019

Job Description:

Provides quality service and information regarding various available products to inbound callers. Responsibilities Answer incoming/outgoing telephone calls Provide accurate information about client products and services to the caller and educate callers on how to use client products and services Handle customer calls, despite the degree of difficulty, in a courteous and business-like fashion. Data entry on tracking systems for recording call notes, questions, and suggestions Provide excellent quality customer service and other duties as assigned Must have basic troubleshooting skills for internet /phone outages Must attend regularly scheduled video conferences for team meetings and one on one coaching Adhere to Company attendance, punctuality, and meal and rest break requirements Maintain concentration and focus in order to meet performance goals React positively to an ongoing, changing environment Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals Maintain good working relationship with assigned supervisors and coworkers Perform additional duties as required by management Qualifications Education: High School Diploma or GED is required Experience: Six months of customer service experience is preferred. Computer Experience: Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Apple/Mac operating systems. Skills & Abilities: Good knowledge of business English, spelling, and punctuation. Must be able to communicate clearly and effectively, both orally and in writing. Excellent customer service experience. Ability to define problems collects data, establish facts, and draw valid conclusions in a fast-paced environment, based on limited information. Must be able to maintain a high level of confidentiality in dealing with customer information. Must be able to provide quality customer service and able to work with difficult or abusive customers, on occasion, while still maintaining a strict level of professionalism. Ability to establish and maintain effective working relationships with supervising personnel and co-workers. Ability to remain alert and ready to accept calls, even during periods of low call-volume. Ability to project and convey a positive, concerned, and professional image to customers. Ability to be adaptable and quickly adjust to change. Must be able to conduct data search efficiently and effectively while working within specific time constraints. Ability to maintain a well-organized work area Must be able to maintain specific level of punctuality and be flexible to work at any time within center hours Write in a clear and concise manner Manage time effectively Solve problems or issues that may come up Concentrate and focus for extended periods of time Cope with high-stress and changing environment Remain alert at all times Adhere to policies and procedures Adhere to work schedule and punctuality requirements Work From Home Requirements: Have an Internet speed of at least 10 mbps download and 5 mbps uploads Must provide a copy of the speed test of your internet from www.speedtest.net Have a separate, digital/analog phone line through Century Link, Cox, or any other digital phone service provider, that has no call waiting or added features Must have a workspace which is free from outside noise and distractions Must agree to reside at your current address for at least 6 months Pay: $18.00 per hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLxxx when you register online. Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly. Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default

Keywords: Mommy Jobs Online, Pine Bluff , Customer Service (at home) Representative, Hospitality & Tourism , Pine Bluff, Arkansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Customer Service Specialist
Description: DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Conway
Posted on: 08/18/2019

Food Service Associate
Description: Food Service Associate Location:Store 158 - 2050 Dave Ward Drive, Conway, AR 72032 Employment Duration:Part time Description Fresh food made to order. It's one of the many reasons why we're so successful. (more...)
Company: Kum & Go
Location: Conway
Posted on: 08/18/2019

Work at Home Customer Service
Description: 1 Leading Healthcare and Dental Benefits Discount Company is seeking Health Representatives that
Company: MAH Benefits
Location: Little Rock
Posted on: 08/18/2019


Class A CDL Delivery Truck Driver
Description: br br L W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L W Supply delivers the products (more...)
Company: L&W Supply
Location: Little Rock
Posted on: 08/16/2019

Retail Assistant Store Manager
Description: DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience (more...)
Company: Destination XL Group, Inc.
Location: Little Rock
Posted on: 08/18/2019

Food Service Associate
Description: Fresh food made to order. It's one of the many reasons why we're so successful. And our Food Service Associates are behind every tasty offering. Our food service jobs and opportunities allow you to bring (more...)
Company: Kum & Go
Location: Little Rock
Posted on: 08/19/2019

Debit Card / Customer Service Support
Description: At Mommy Jobs Online we require that you are you a self-starter who shares our passion for harnessing cutting edge technologies to impact the lives of people globally Have you always dreamed of working (more...)
Company: Mommy Jobs Online
Location: Pine Bluff
Posted on: 08/19/2019

Operations Associate
Description: DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Conway
Posted on: 08/16/2019

Retail Assistant Store Manager
Description: DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience (more...)
Company: Destination XL
Location: Little Rock
Posted on: 08/15/2019

Customer Service Positions
Description: Are you looking to embark on a new career with our company. We have two open positions available. We are seeking multi talented,
Company: Career Division
Location: Little Rock
Posted on: 08/18/2019

Log In or Create An Account

Get the latest Arkansas jobs by following @recnetAR on Twitter!

Pine Bluff RSS job feeds