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By joining the American Red Cross you will touch millions of
lives every year and experience the greatness of the human spirit
at its best. Are you ready to be part of the world's largest
As one of the nation's premier humanitarian organizations, the
American Red Cross is dedicated to helping people in need
throughout the United States and, in association with other Red
Cross networks, throughout the world. We depend on the many
generous contributions of time, blood, and money from the American
public to support our lifesaving services and programs.
At the Red Cross, there is no such thing as a small disaster. In
every single case it is the Red Cross' mission to help people
affected by disaster meet their emergency needs that include
shelter, food, clothing, and health and mental health services. As
a paid staff member, you will support our loyal Red Cross disaster
volunteers who serve selflessly to provide a bridge of assistance
until individuals and families can resume a normal life.
Our disaster volunteers are the heart and soul of our mission to
respond to emergencies and provide relief to victims of disasters.
They serve in a number of capacities, including Disaster Action
Team Member, Disaster Assessment, Caseworker, Mass Care Feeding,
Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff,
Disaster Health Services and Disaster Mental Health.
We are currently seeking a Disaster Program Specialist (Pine
Bluff, AR) to work in our Pine Bluff, AR office. This position will
work 8:00am to 5:00pm Monday through Friday, and some weekends and
evenings will be required during times of business need. Travel
will also be involved up to 25% of the time.
The Disaster Program Specialist (DPS) is responsible for either
providing functional expertise to the Disaster Program Manager
(DPM) and Volunteer Leadership at a territory or regional level,
or, taking full cycle responsibility to provide service delivery
programs within a subset of the Disaster Program Managers assigned
geography and under the supervision and authority of the DPM. The
DPS will accomplish this responsibility largely through the
support, development and operational guidance of a team of trained
volunteer leaders, volunteers and partners, as well as participate
in the implementation and development of initiatives to increase
Red Cross visibility through program/service delivery.
These functions are performed under the direction of the
Disaster Program Manager with technical support from the region and
division. This position reports directly to the Disaster Program
Manager and will work closely with, and receives technical guidance
from program support functions at the regional level. The DPS may
serve in capacity as Disaster Program Manager when the DPM is
- Program Service Development & Support: Facilitates in and
supports the development and implementation of strategies,
initiatives, tools, plans, processes and procedures within a
functional area, or oversees the full disaster cycle, through the
development of volunteer leadership. Analyzes opportunities for
improved program service and recommends to DPM for
Functional areas may include: Mass Care, Client Casework, Health
& Mental Health Services, Logistics, Information Management &
Situational Awareness, Partnerships & Emergency Management,
Workforce Development, Preparedness, General Volunteer Support &
Engagement, or Home Fire Campaign.
If providing full-cycle management, the DPS will manage the
implementation of the disaster services program in an assigned
geographic territory that is a sub-territory of the supervising
DPM's jurisdiction. The DPS will accomplish this through the
support, development and operational guidance of a team of trained
volunteer leaders, volunteers, and partners that will stand ready
to deliver the services of disaster preparedness, response, and
recovery programs in the assigned sub-territory.
Implements assigned programs or services to meet the
programmatic goals of DCS within the region.
This position operates as part of a regional Disaster Cycle
Services team and may be called to support local preparation,
response and recovery activities as well as maintaining government
partnerships with assigned territory. Additionally, the DPS assists
with a broader division and national network of disaster responders
and will be asked to help with deployments and relief operation
activity outside their immediate region. This may include physical
deployment to impacted communities.
Volunteer Program Management, Engagement and Support: Engages
and develops a primarily volunteer team responsible for the
implementation of disaster preparedness, response, and recovery
programs in the local area. Ensures the development of Disaster
Leadership Volunteers in each of the assigned program support
functional areas of the disaster cycle in order to meet the needs
of the assigned geography.
- Local Planning, Training Development, Community Outreach:
Develops and participates in local planning and exercises. Develops
and conducts training, including exercises called by local partners
Volunteer Organizations Active in Disaster, Emergency Management
Agencies and Local Emergency Planning Committees (VOADs, EMAs and
LEPCs). May evaluate and report effectiveness of program or
service. Prepares recommendations for continuous improvement.
Serves as the Red Cross thought leader as needed with local
level with government and other agencies and organizations involved
in disaster. Key representative of Red Cross in the community,
interfacing with local officials and developing plans with
community leaders. Ensures activities are in compliance with
regional and national procedures and policies.
The above statements are intended to describe the general nature
and level of work being performed. They are not intended to be an
exhaustive list of all responsibilities and duties required.
Education: Bachelor's degree or equivalent combination of
education and experience.
Experience: Minimum of 3-5 years' experience with social
services or service/program delivery. Ability to coordinate staff
and volunteer activities. Ability to interpret program trends,
results, and related data to formulate recommendations. Ability to
manage multiple priorities with strong skills in planning and
Management Experience: Minimum of 6 months to one year
supervisory experience preferred.
Skills and Abilities: Excellent interpersonal, verbal and
written communication skills. Develops project plans & budgets.
Demonstrates in-depth knowledge of program or service. Demonstrated
ability in creating presentations and developing training modules.
Develops strategies to achieve organizational goals. Demonstrated
analytical and decision- making skills to develop creative
processes for continuous program or service improvements.
Demonstrated analytical and decision-making skills to develop
creative processes for continuous program or service improvements.
Proven track record of collaboration, facilitation, problem
solving, marketing, leadership, and partnership management.
Additionally, this position requires ability for planning, public
speaking, project management and process improvement. Individual
must be customer oriented, organized, and able to operate with an
orientation toward solutions with an external focus, and team
Other: Intermediate level proficiency with MS Office software,
including Word, Excel, PowerPoint and Outlook. Familiarity with
federal, state, and local employment laws.
Must be able to perform all assigned responsibilities under
"grey sky" requirements. This position is also responsible for
ensuring that all American Red Cross finance policies and
procedures are followed as related to the scope of work activity.
All full time disaster employees must be willing and able to be
deployed, as needed.
Travel: May involve travel
Apply now! Joining our team will provide you with the
opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative
Action employer. All qualified applicants will receive
consideration for employment without regard to sex, gender
identity, sexual orientation, race, color, religion, national
origin, disability, protected veteran status, age, or any other
characteristic protected by law.
Interested in Volunteering?
Life's emergencies don't stop, and neither do American Red Cross
volunteers, who represent more than 90 percent of our workforce to
help prevent and alleviate human suffering. You can make a
difference by volunteering in a position that appeals to you and
allows you to use your unique skills and talents. The Red Cross
relies on generous volunteers who give their time and talent to
help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday to learn more, including our
most-needed volunteer positions.
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