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Patient Services Specialist II (Front Desk)

Company: CARTI, Inc.
Location: Pine Bluff
Posted on: January 5, 2022

Job Description:

DescriptionJOB SUMMARY: The Patient Services Specialist II (PSS II) uses their experience and knowledge to appropriately triage scheduling and clerical duties. This individual will have the technical knowledge to properly schedule appointments, maintain patient records, and perform clerical task. Their work allows the physicians and clinical staff to devote their time to patient care that requires specialized knowledge. As the PSS II, this position is responsible for performing a variety of secretarial and clerical responsibilities in support of the physicians and other members of the clinic. Multitasking abilities and attention to detail with little room for error is a must. This description incorporates full time, part time and PRN PSS II roles.RequirementsEDUCATION, CERTIFICATION, LICENSURE and REGISTRATION:High school graduate or GED preferred.Associate degree in business administration or a secretarial program a plus.Current Valid Arkansas Driver's license.EXPERIENCE, KNOWLEDGE, SKILLS and ABILITIES: Minimum of three years of customer service work experience required. Medical office setting skills preferred.Competent in EMR systems preferred.Strong knowledge of medical terminology and office procedures.Excellent computer and other basic office equipment skills.Knowledge of grammar, spelling and punctuation.Skilled in time management and organization.Ability to read, understand and follow oral and written instructions.Ability to communicate clearly and concisely.Ability to establish and maintain effective working relationships with patients, team members and the public.

Keywords: CARTI, Inc., Pine Bluff , Patient Services Specialist II (Front Desk), Other , Pine Bluff, Arkansas

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