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Field Service Engineer II

Company: Thermo Fisher Scientific
Location: Pine Bluff
Posted on: November 22, 2022

Job Description:

Job Title: Field Service Engineer IISt. Louis, Missouri, US, Full-Time Internal/ExternalAs part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.Discover Impactful Work:Collaborating with the regional service manager, you will provide complete services on optical emission spectroscopy (OES), x-ray florescence (XRF), and x-ray diffraction (XRD), including installation, repairs, preventative maintenance, and instrument qualifications. In addition to working with our customers, you will also regularly engage with other team members, sales, technical support, and engineering.A day in the Life:+ Perform on-site installation, repair, maintenance, qualification, and validation of optical emission spectroscopy, x-ray florescence, and x-ray diffraction systems.+ Use customer management software to supervise service calls, handle parts inventories, and complete job tasks.+ Inspect malfunctioning products, analyze inspection findings to resolve source of problem, and recommends repair, replacement, or other corrective action.+ Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer.+ Develop and conduct training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.Keys to Success:Education+ High school diploma or equivalent required.+ Bachelor's degree or equivalent experience. Bachelor's Degree in Sciences, Engineering or related field is strongly preferred.+ 3 or more years hands-on experience as a Service Engineer, particularly working with analytical instrumentation. Working experience with optical emission spectroscopy, x-ray florescence, and x-ray diffraction is a strong plus.Knowledge, Skills, Abilities+ Customer oriented.+ Technical knowledge of scientific equipment or related technology based equipment.+ Effective interpersonal skills and ability to establish good customer rapport are essential.+ Ability to prioritize service requests and produce clear and concise documentation+ Ability to work independently within a customer location. Minimal direct supervision required.Travel & Physical/Environmental Requirements:+ Ability to travel up to 70% at times within the territory or other areas as the need arises.+ Physical activities: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, repetitive motions.+ Ability to safely lift 50 Lbs. with assistance on occasion, and safely lift and carry 25-30 Lbs. continuously throughout the day.+ Environmental conditions: Inside office environment conditions, travel by taxi, train, airplane, noise, hazards, & conditions at customer locations.+ Maintain a valid driver's license and safe driving recordOur Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific). A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.APPLY TODAY! HTTP://JOBS.THERMOFISHER.COMThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Keywords: Thermo Fisher Scientific, Pine Bluff , Field Service Engineer II, Other , Pine Bluff, Arkansas

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