Support Engineer I

Company: Solenis
Location: Pine Bluff
Posted on: January 27, 2023

Job Description:

Solenis is a leading global producer of specialty chemicals, focused on delivering sustainable solutions for water-intensive industries, including the pulp, packaging paper and board, tissue and towel, oil and gas, petroleum refining, chemical processing, mining, biorefining, power, municipal, and pool and spa markets. The company's product portfolio includes a broad array of water treatment chemistries, process aids and functional additives, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact and maintain healthy water. Headquartered in Wilmington, Delaware, the company has 47 manufacturing facilities strategically located around the globe and employs a team of over 6,000 professionals in 120 countries across five continents. Solenis is a 2021 US Best Managed Company. -For additional information about Solenis, please visitwww.solenis.com or follow us on social media.Primary support for District to ensure treatment chemicals and equipment are used effectively, economically and safely at accounts within the District; Helps and works with Sales Account Managers with the design and implementation of treatment programs; Communicates with sales management of activity within the account; Assists with growth opportunities within existing customers and prospects. -

• Routine service visits and testing as required to ensure safe and effective treatment programs, generate reports after each service visit and distribute as required, maintain inventory record
• Assists with technical issues at customer sites, brings any issues to the customers attention and work with key account manager to put together a plan for corrective action - ensures the sales account manager is kept informed out outcomes and follow up
• Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required
• Assist with data analysis on program performance
  • Participate in technical training opportunities for advancement of skills and knowledge
  • Bachelor's Degree; -or relevant industrial experience
  • Must have a valid Driver's License and acceptable Motor Vehicle Record Solid mechanical and electrical aptitude and skills
  • Ability to occasionally lift and carry 50 pounds
  • Proficiency in MS Office programs (Word, Excel, PowerPoint)
  • Problem solver
  • Customer focused
  • Good communication skills both written and oral
  • Strong Work EthicDesired Qualifications
    • Ability to work autonomously
    • Experience working in an industrial settingAt Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. -Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. - - -Solenis is proud to be an Equal Opportunity Affirmative Action Employer. -All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. -Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at 1-888-756-2701. #LI-Pf1

Keywords: Solenis, Pine Bluff , Support Engineer I, Other , Pine Bluff, Arkansas