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Local Office Administrative Assistant

Company: State of Arkansas
Location: Pine Bluff
Posted on: May 14, 2019

Job Description:

The Local Office Administrative Assistant is responsible for performing a wide variety oftasks that are standard or regular support duties within an assigned department or program. This position is governed by state and federal laws and agency policy. Typical Functions Screens incoming calls, directs calls, and takes and transmits messages. Greets visitors and provides assistance. Receives, sorts, and distributes various mail and correspondence to appropriate personnel. Prepares external and internal outgoing mail and follows established procedures and postal requirements. Photocopies various documents and ensures appropriate safeguard of such documents related to confidentiality. Performs tasks using standard operating equipment and computer programs to prepare and format forms, correspondence, reports, and other documents. Provides routine data entry, keying in information into designated fields using various databases. Assists in ensuring the proper flow of paperwork exists within an assigned department. Answers written or oral inquiries of a routine nature. May schedule appointments and conference rooms, verify data, provide follow up, and communicate appointment schedule to appropriate parties. Performs other duties as assigned. Special Job Dimensions Knowledge, Abilities, and Skills Knowledge of computers and software applications. Knowledge of filing and recordkeeping procedures and statistics. Knowledge of customer service principles. Ability to perform data entry, typing, and word processing. Ability to comprehend and assimilate technical and business related documents. Ability to follow policies and procedures and other applicable regulations. Minimum Education and/or Experience The formal education equivalent of a high school diploma; plus three years of experience in a clerical or administrative field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Preferred Qualifications Excellent computer skills with experience in keying to web based applications; excellent customer service skills. Certificates, Licenses, Registrations Agency Specific Information Division NameDivision of County OperationsHiring OfficialEvelyn Bates-LeeSpecial Work ConditionAssists clients with mobility and service related issues in the County Office that require standing, reaching, lifting and locating materials. Frequently requires 5-8 hours daily use of computer screen and significant repetitive motion tasks.Special Application InformationGENERAL INFORMATION:All DHS applicants must complete drug screening, as outlined in DHS Policy 1087, prior to being hired.Applications are prescreened according to the state application, addenda, r?sum?, transcript, licenses and any other information that is submitted. Only transcripts should be submitted at the time of applications; reference letters, certificates, and licenses should be brought at the time of interview. Failure to complete the application form according to instructions with complete and accurate information will adversely impact your comparison to other candidates. List all prior work experience, including military service, with most recent employment first. You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.False, misleading, or incomplete statements may result in disciplinary action and possible termination.Benefits package may include: health & life insurance, vacation & sick time, paid holidays, credit union membership, retirement, career bonus, and deferred compensation.CONTINUOUSLY ADVERTISED POSITIONS:Submitting an application for a continuously advertised position does not guarantee that a job is available for that position title; e-mails stating that the applicant meets the minimum qualifications for a position are for future reference. Applications submitted for continuously advertised positions are kept on file for 60 days. As jobs for that position title become available, eligible applications in that file that match the county and division criteria will be considered. On your application you should have designated in which counties and divisions you are willing to work. Please keep in mind that you will not appear on hiring lists for counties you do not designate. Do not select statewide from this county list.* FOR ALL FAMILY SERVICE WORKER POSITIONS ONLY:EXPERIENCE CANNOT BE SUBSTITUTED FOR THIS JOB TITLEApplicants must submit an official transcript by mail in addition to applications for all levels of Family Service Worker positions except for Family Services Assistant positions. Transcripts will remain on file for future applications. The following Bachelors, Masters, and Doctorate degrees are valid for such Family Service Worker-type positions:Behavior ScienceChild and Family DevelopmentChild DevelopmentCounseling (any field)Criminal JusticeEducation: Early Childhood, Elementary, Middle Level, Secondary, or SpecialFamily & Consumer ScienceFamily DevelopmentFamily ServicesHome EconomicsHuman Development & Family StudiesHuman ServicesPsychologyRehabilitation ScienceSocial WelfareSociologySocial WorkMail your transcript to the following address:Arkansas Department of Human ServicesAttn: RecruitmentP.O. Box 1437, Slot W301Little Rock, AR 72203The transcript must be an official transcript sent from the university or college you attended. The transcript must still have the envelope sealed with the security seal affixed. Once the seal is broken, the transcript is considered void.

Keywords: State of Arkansas, Pine Bluff , Local Office Administrative Assistant, Other , Pine Bluff, Arkansas

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