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Contact Center Agent [Work From Home]

Company: Ciox Health
Location: Pine Bluff
Posted on: January 10, 2021

Job Description:

[Customer Service / Remote] - Anywhere in U.S. - As a Contact Center Agent you'll: Be responsible for making outbound phone calls through a Dialer system to assigned medical providers to obtain required medical charts on behalf of Ciox's clients while following approved company and HIPAA guidelines; Handle and resolve scheduling issues with Provider Office while on the call; Log all call transactions into the designated computer software system(s); Use call scripts to encourage medical providers to send in charts via different retrieval methods-including onsite technician-fax-mail-provider portal-etc...Hiring Fast > >

Keywords: Ciox Health, Pine Bluff , Contact Center Agent [Work From Home], Sales , Pine Bluff, Arkansas

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