Sales / Customer Service Support

Company: Robert Half
Location: Austin
Posted on: January 14, 2026

Job Description:

Job Description Job Description We are looking for a motivated and detail-oriented Sales and Customer Service Support specialist to join our team in Austin, Texas. This contract position offers the opportunity to work closely with a dynamic sales team, providing critical support to ensure smooth operations and excellent client service. Ideal candidates will thrive in a fast-paced environment and demonstrate strong organizational and communication skills. Responsibilities: • Manage pricing approvals and register product codes within internal systems to ensure accurate documentation and smooth operations. • Coordinate shipments and maintain correspondence with over 100 customers, fostering strong and personable connections. • Support assigned territory and collaborate closely with dedicated sales managers to meet client needs and achieve sales goals. • Participate in an 8-12 week detailed training program designed to familiarize you with processes and tools. • Handle multiple tasks efficiently while maintaining attention to detail to ensure quality and accuracy. • Contribute to a collaborative team culture by effectively communicating and working alongside three team members. • Utilize tools such as Excel (intermediate level), Office 365, and proprietary systems to manage workflows. • Prioritize tasks effectively and demonstrate excellent time management skills to meet deadlines. • Provide post-sales support and assist with inbound and outbound sales inquiries as needed. • Process order entries and ensure timely follow-ups to enhance customer satisfaction.• Proven experience in sales support or customer service roles, with a focus on electronic connectors preferred. • Strong proficiency in Excel and familiarity with Office 365 and proprietary systems. • Ability to manage multiple tasks while maintaining a high level of detail and accuracy. • Excellent communication and interpersonal skills to build positive relationships with clients and team members. • Demonstrated time management skills and the ability to meet deadlines in a fast-paced environment. • Comfortable working in both remote and in-office settings, adhering to a hybrid schedule. • Knowledge of order entry processes and experience handling inbound and outbound sales inquiries. • A collaborative mindset and ability to adapt to team-oriented work cultures.

Keywords: Robert Half, Pine Bluff , Sales / Customer Service Support, Sales , Austin, Arkansas